FAQs
Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
How much does shipping cost?
Shipping is free on all U.S. orders over $50. For orders under $50, standard shipping is calculated at checkout based on your location and selected delivery method.
What shipping carriers do you use?
We ship with USPS, UPS, and DHL to offer reliable delivery within the U.S. and internationally. Shipping carriers are chosen based on your location and selected delivery speed. We also offer express shipping options at checkout for faster delivery when you need it.,UPS, and DHL to offer reliable delivery within the U.S. and internationally. Shipping carriers are chosen based on your location and selected delivery speed. We also offer express shipping options at checkout for faster delivery when you need it.
Where do you deliver?
We proudly ship throughout the United States and to most international destinations. Wherever you are, we’ll do our best to get your order to your doorstep. Shipping options and costs are shown at checkout based on your location.
Tracking & Delivery
When will my order be shipped?
Orders are typically processed and shipped within 2-3 business days . During peak times, processing may take slightly longer. You’ll receive a confirmation email with tracking details as soon as your order is on its way.
Can I change my delivery address?
If your order hasn’t shipped yet, we’ll do our best to update your delivery address. Please contact us as soon as possible at contact@lyshamadenaturalherbs.com with your order number and the correct address. Once an order has shipped, we’re unable to make changes.
How can I track my order?
After your order is processed and shipped, you’ll receive a confirmation email with a tracking link. You can click the link to see real-time updates on your delivery. If you didn’t receive tracking details, please reach out to us at contact@lyshamadenaturalherbs.comand we’ll assist you right away.
How do I know if I have received my complete order?
Your shipping confirmation email will list all items included in your order. If your order ships in multiple packages, each will have its own tracking number. Please check all tracking links and packaging slips. If anything appears to be missing, contact us right away atcontact@lyshamadenaturalherbs.com, and we’ll make it right.